Privacy Policy

Last Updated: 7 March 2026

This Privacy Policy describes how JetPulse ("we", "us", "our"), with its registered address at Królowej Jadwigi 18, 85-231 Bydgoszcz, Poland, collects, uses, and protects personal data when you use our website at jetpulsepl.com or engage with our services. We are committed to protecting your privacy and complying with Regulation (EU) 2016/679 (GDPR) and applicable Polish data protection law.

1. Data Controller

The data controller responsible for your personal data is JetPulse, Królowej Jadwigi 18, 85-231 Bydgoszcz, Poland. You can contact us regarding data protection matters at: info@jetpulsepl.com or by phone at +48 694 905 059.

2. What Personal Data We Collect

We collect personal data in the following circumstances:

Contact form submissions: name, email address, phone number, and the content of your message.
Direct communications: when you contact us by email or telephone, we may retain records of that communication.
Website usage data: if you consent to analytics cookies, we collect anonymised data about how you navigate our website, including pages visited, time spent, and device type.
Cookie preferences: we store your cookie consent choice in a cookie on your device.

We do not collect sensitive personal data (such as health information, financial account details, or identity document numbers) through this website. Any such information shared during advisory sessions is handled under a separate confidentiality agreement.

3. Legal Basis for Processing

We process your personal data on the following legal bases:

Consent (Article 6(1)(a) GDPR): for analytics and marketing cookies, and for processing your enquiry when you tick the consent checkbox on our contact form.
Legitimate interests (Article 6(1)(f) GDPR): for maintaining records of communications, improving our website, and ensuring website security.
Legal obligation (Article 6(1)(c) GDPR): where we are required to retain or disclose data under Polish law.

4. How We Use Your Data

We use the personal data we collect to:

Respond to your enquiries and provide the services you request.
Maintain records of our communications for quality and accountability purposes.
Improve the content and functionality of our website based on anonymised usage data.
Comply with legal and regulatory obligations applicable to our business in Poland.

We do not use your personal data for automated decision-making or profiling. We do not sell your personal data to third parties.

5. Data Sharing and Third Parties

We do not share your personal data with third parties for their own marketing purposes. We may share data with:

Service providers: companies that help us operate our website (such as hosting providers), who process data only on our instructions and under appropriate data processing agreements.
Legal authorities: where we are required to do so by law, court order, or regulatory requirement in Poland or the EU.

Where data is transferred outside the European Economic Area, we ensure appropriate safeguards are in place in accordance with Chapter V of the GDPR.

6. Data Retention

We retain personal data for as long as necessary to fulfil the purpose for which it was collected, or as required by law. Specifically:

Contact form data is retained for up to 24 months from the date of last contact.
Cookie consent records are retained for 13 months.
Business communication records may be retained for up to 5 years for accounting and legal compliance purposes.

After the applicable retention period, data is securely deleted or anonymised.

7. Your Rights

Under the GDPR and Polish data protection law, you have the following rights regarding your personal data:

Right of access: you may request a copy of the personal data we hold about you.
Right to rectification: you may ask us to correct inaccurate or incomplete data.
Right to erasure: you may ask us to delete your personal data where there is no legitimate reason for us to continue processing it.
Right to restrict processing: you may ask us to suspend processing of your data in certain circumstances.
Right to data portability: where processing is based on consent or contract, you may request your data in a structured, machine-readable format.
Right to object: you may object to processing based on legitimate interests.
Right to withdraw consent: where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, contact us at info@jetpulsepl.com. We will respond within 30 days. You also have the right to lodge a complaint with the Polish supervisory authority: Urząd Ochrony Danych Osobowych (UODO), ul. Stawki 2, 00-193 Warsaw, uodo.gov.pl.

8. Cookies

We use cookies on this website. For detailed information about the cookies we use, their purpose, and how to manage your preferences, please see our Cookie Policy.

9. Website Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our website uses HTTPS encryption for all data in transit.

10. Children's Privacy

Our website and services are not directed at children under the age of 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected data about a child, please contact us and we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.

12. Contact

For any questions about this Privacy Policy or how we handle your personal data, please contact us:

Email: info@jetpulsepl.com
Phone: +48 694 905 059
Post: Królowej Jadwigi 18, 85-231 Bydgoszcz, Poland